For hotels
Airport transfers for your hotel guests
Book arrival and departure transfers from one business account, see each guest's driver and vehicle once the booking is confirmed, and let guests book for themselves through a form on your website.
Or write to us at [email protected]
- 203 airports worldwide
- 8 vehicle classes
- Email support 24/7
Why hotels arrange transfers with Vonaride
Arrivals and departures from one account
Front desk and concierge book transfers for guests in the business panel, to and from the airport.
Answers for the front desk
Every booking shows its status and, once confirmed, the driver's name and the vehicle, so the desk can tell guests who is coming.
A booking form on your website
Add our booking form to your site or link to our airport pages, and earn 10% commission on paid trips.
Guests met by name
Drivers track the flight, include free waiting time and meet guests in arrivals with a name sign.
In every transfer
- Fixed price per vehicle
- Flight tracking: pickup follows the real landing time
- Free waiting time, shown before you pay
- Meet & greet with a name sign
- Free cancellation up to 24 hours before pickup
- English-speaking driver
The business panel
Front desk, booking and website in one place
Your team books and checks guest transfers in the business panel, and guests can book on your website. The screens below use sample data.
Today's arrivals at a glance
The booking list gives the desk what it needs for the day: pickup time, guest, flight and airport, vehicle class, status and, once confirmed, the driver and vehicle.
- The morning shift sees what the night shift booked
- Status for every guest transfer
- Driver's name and vehicle once confirmed
Book for a guest and confirm the offer
Send a request with the guest's name, flight number and notes. Requests need a pickup at least 96 hours ahead. When the offer arrives, confirm it on account or pay by card.
- Fixed price per vehicle, not per person
- Confirm on account or pay by card
- Statements with paid, pending and unpaid totals
Let guests book from your website
Through our affiliate programme you add the Vonaride booking form to your website or link to our airport pages. Guests see the same fixed prices as on vonaride.com, and you earn 10% commission on paid trips. Commission is confirmed when the trip is completed and paid out monthly.
- Place the form on your 'getting here' or pre-arrival page
- Or link to the pages for your nearest airports
- Bookings and commission in your affiliate panel
Partner API
An instant, reliable connection
Running your own guest app or booking engine? Contracted partners can book through the Partner API instead of the panel.
- Create bookings from your own system
- Confirm offers on account or decline them
- Signed webhooks for offers, confirmations, cancellations and completed trips
- Scoped keys issued by our team, with an optional IP allow list
Before you book for guests
Small habits that make arrival day easier for guests and staff.
- Book at least 96 hours aheadFront-desk requests need a pickup at least 96 hours away. Offer transfers in your confirmation or pre-arrival email.
- Ask for the flight number and a mobileThe flight number lets the driver follow the real landing time. The guest's mobile helps the driver find them.
- Choose a class for people and luggageFamilies and groups with several suitcases may need a van. Check each vehicle class before you book.
- Tell guests where to meet the driverThe driver waits in arrivals with the guest's name on a sign. Include this in your pre-arrival message.
- Know the cancellation ruleCancellation is free up to 24 hours before pickup. For changes, email us with the booking code as early as possible.
- Decide how the hotel paysChoose between on account and card, and how the transfer appears on the guest's bill.
- Put the form where guests planYour 'getting here' page and booking confirmation are where guests think about the airport.
How hotels get started
Talk to our team
Tell us about your hotel, your nearest airports and whether you want the panel, the website form or both.
Agree how you work
We agree how the hotel pays for front-desk bookings. For the website form, you apply to the affiliate programme.
Get access
Your desk gets the business panel. Once your affiliate application is approved, you copy the form or links from the affiliate panel.
Book the first guests
Send a few requests for upcoming arrivals and add the form to your website.
Our fleet
From couples to families and groups
Choose the class that fits your group and luggage. Every car is private to your group, with an English-speaking driver.
Economy
Skoda Octavia, Toyota Prius or similar
33
Standard Class
Mercedes E-Class, BMW 5 Series or similar
33
First Class
Mercedes S-Class, BMW 7 Series, Audi A8 or similar
33
SUV
Cadillac Escalade, Chevrolet Suburban or similar
66
Van Standard
Mercedes Vito, Ford Tourneo Custom or similar
77
Van First Class
Mercedes V-Class or similar
66
Minibus (12 seats)
Mercedes Sprinter, Ford Transit or similar
1212
Minibus (16 seats)
Mercedes Sprinter, Ford Transit or similar
1616
Cars shown are examples of each class; the exact make and model may vary by city.
Questions from hotels
Can guests book for themselves?
Yes. Add our booking form to your website or link to our airport pages through the affiliate programme. Guests see the same fixed prices as on vonaride.com.
How much commission does the hotel earn?
10% on paid trips booked through your form or links. Commission is confirmed when the trip is completed and paid out monthly.
How far ahead can the front desk book?
Requests from the business panel need a pickup at least 96 hours ahead.
Will the desk know who is picking the guest up?
Yes. Once the booking is confirmed, it shows the driver's name and the vehicle.
What if a guest's flight is late?
The driver tracks the flight and the pickup follows the real landing time. Free waiting time is included; how long depends on the airport and is shown before you pay.
Can a booking be cancelled?
Yes. Cancellation is free up to 24 hours before pickup.
Can the hotel pay on account?
Yes, if on-account payment is part of your agreement. Otherwise each offer is paid by card.
How do we reach support?
By email at [email protected], 24 hours a day.
More Vonaride for business
- Travel agencies & tour operatorsTransfers for the trips you sell, from the panel or your own system.Learn more
- Corporate travelAirport transfers for employees and visitors on one company account.Learn more
- Affiliate programmeAdd our booking form to your website and earn 10% on paid trips.Learn more
- Partner APIEndpoints, webhooks and security in more detail.Learn more
- Become a partnerRun a transfer company? Receive bookings from Vonaride.Learn more
Arrange airport transfers for your guests
Tell us about your hotel and your nearest airports. We reply by email.